blog

Why most up-skilling programs fail. And what to do about it?

Deja vu. We have been over this so many times. A well-defined skills training need appears. An appropriate trainer is ...
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A rant against lookalike training programs

As a professional trainer, I hear this a lot: “Could you ensure that the training program is engaging, activity-based, and ...
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Calibrating expectations about training outcomes

If you have been in L&D for some time, these will sound familiar to you. • A very inspirational talk ...
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To decode high performance, watch closely

What does high-performance look like? For someone who is already a high performer, the question is largely academic. But what ...
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Taming role-plays

The role play that never was! It happened during a Negotiation Skills workshop I was conducting 10 years ago. Two ...
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Rethinking the Feedback Form

Post-training feedback forms ask respondents to rate trainers on things which are ambiguous or hard for them to assess. Such ...
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A sense of numbers

Ramanujan and John Nash definitely had it. Your neighbourhood grocer has it. And some kids in my son’s elementary school ...
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Rock-Star trainers: double-edged sword?

Trainers project a persuasive and energising style, as a differentiating factor. Clients actively look for these attributes; and are happy ...
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Photo by Sarah Cervantes via Unsplash

Can’t, Won’t, Don’t: Helping people change

My kids CAN’T yet swim the backstroke. They sometimes WON’T share their toys. And they DON’T chew their food well ...
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To converse better, do this!

Say the word communication and a plethora of related words come rushing in … listening, articulation, tone, pace, clarity, confidence, ...
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The Dread of Mea Culpa

I head a business unit. And I run it ruthlessly… without compassion or mercy. I consider the wages paid to ...
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Managing learner diversity

A diverse group of learners is a challenge for any training activity. It raises questions like how much content is ...
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Kolb’s theory in action

For over 3 decades now, David Kolb’s experiential learning theory has been well known. What he said is this: “Immediate ...
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Preventive Intervention Trilogy: Part 1

Prevention trumps cure, they say. How does that work in the L&D context? In this trilogy of articles, I examine ...
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Preventive Intervention Trilogy: Part 2

Is it true that all interventions can and must be done in preventive mode rather than as cures for problems ...
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Preventive Intervention Trilogy: Part 3

Is a preventive intervention done any differently from a curative one? In this third and final part of the trilogy, ...
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Dad, what do you really do?

Dad? Yes, son? What do you really do? I help people. Do you give them money? I help in other ...
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Disasters of my own making

I can hear the branding/marketing folk say, “Why would you blog about days when you bombed? Why not just highlight ...
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Questions astronauts and trainers ask

I received a one-line email recently from an L&D manager. It said “Our senior managers need Quantitative Analysis training. Please ...
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Developing Leaders at Millennial Motors: Part 1

Ashok advocates a ‘bend over backwards’ approach to a leadership skills intervention. But Lilette, the L&D Head, has her doubts ...
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Developing Leaders at Millennial Motors: Part 2

Pemba, as faculty and coach, takes over. Over 4 months, she supports learners, as they apply theory to real life ...
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Developing Leaders at Millennium Motors: Part 3

Lilette is zeal personified! Armed with data and tact, she wins support to extend the intervention to the next level ...
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What I learnt about business case studies

I’m writing a blogpost after a 5-month gap… but I was gone for a good reason: writing a few case ...
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